LANDMACH · CUSTOMER SUPPORT
Prepare for a careful first handover.
Use model-specific instructions, suitable equipment and the right checks when preparing equipment for first use.
See what to prepare ↓
The details that make a difference.
Review the supplied instructions
Identify the machine, attachments and packing list before unpacking. Confirm which items require assembly and which checks are required before first use for the actual configuration.
Prepare people and equipment
Use a suitable work area and the handling equipment specified for the packaged load. Assembly, lifting and technical tasks should be performed by appropriately qualified personnel.
Complete the pre-use handover
Follow the applicable assembly and operator instructions for fasteners, guards, fluid checks and tool retention. Record missing or damaged items and resolve uncertainty before startup.
A clear path forward.
01
Before unpacking
Check package condition and read the handling instructions.
02
Identify the contents
Compare parts and accessories with the packing list.
03
Follow model-specific assembly
Use the applicable instructions and qualified assistance.
04
Inspect before first use
Resolve missing items, damage or unclear instructions.
YOUR REQUEST CHECKLIST
Have these details ready.
Use the information relevant to your request. Include enough detail to identify the order, machine and question clearly.
Open the contact form →- Exact machine and serial identification
- Order reference and packing list
- Photos of the complete package and loose items
- The supplied assembly or operator instructions
- Details of the step or component requiring clarification
- Available handling equipment and receiving conditions
Keep identification close at hand.
A model name is only the beginning.
The machine serial plate, installed engine label and affected component details help distinguish configurations and revisions.
For a parts question, include the existing part number where readable. For a document request, specify the language and document type. For an order issue, retain the confirmation and receiving records.
Frequently asked questions.
Does every machine arrive fully assembled?
The delivery state depends on the product and packing arrangement. Confirm what assembly and commissioning are required for your order.
Are torque values provided here?
Use the exact values and sequence specified in the applicable manufacturer instructions. General values are not supplied on this page.
What if a component is missing?
Photograph the contents, retain packaging and send the packing list and order reference to support.
Can I start the machine to check it immediately?
Complete the required assembly and pre-use checks first. If instructions or condition are unclear, request clarification before startup.
